How Generative AI Is Reshaping Enterprise Support Functions Generative AI, powered by large language models (LLMs) like GPT-4, is no longer a futuristic tool—it’s rapidly becoming a transformative force in enterprise support. From customer service to IT support, internal helpdesks to HR ticketing, businesses are leveraging generative AI to automate, [...]

Ethical AI in Enterprise Applications: Where Do We Start? As artificial intelligence continues to shape the future of enterprise applications, the question of ethics can no longer be treated as an afterthought. AI brings incredible promise—automating processes, improving decision-making, and uncovering insights at unprecedented scale. But without a solid ethical [...]