Job Title: Flight/Drone Operations Support Service / Ground Support Operations / Visual Observer (GSO/VO) – Tier 3
Position Type: Full Time (40hrs/week)
Contract Duration: 12 months with the possibility of extension
Location (s): St. Louis, MO
Shift: Rotational
Required Qualifications:
- Possess a current driver’s license.
- Possess a valid 14 CFR Part 107 Remote Pilot Certificate (does not need to be current, but must not have been suspended or revoked).
- Participate in Vendor’s FAA drug and alcohol screening program.
- Must have successfully completed required client-provided training for Ground Support and Visual Observer roles for the client’s Part 135 Operations.
- Maintain operational communications with the client’s Remote Site Lead using client-provided equipment.
- Perform routine aircraft standard practices (as defined in the client’s UAS Maintenance Manual) during GS duty shifts.
Nature of the Job:
- Primarily Ground Support, with minimal Visual Observation (VO), which is expected to be phased out in the near future.
- Participate in periodic client-provided training to maintain relevant skills and knowledge.
- This is NOT a pilot position.
Key Responsibilities
- Ensure adequate staffing and resource availability to support uninterrupted FlightOps operations.
- Schedule, manage, and oversee Tier 1 and Tier 2 FlightOps personnel to meet operational requirements.
- Monitor team performance, availability, and operational readiness across assigned locations.
- Coordinate and deliver classroom, eLearning, and field training while maintaining training records.
- Develop and update training materials and provide subject matter expertise for FlightOps programs.
- Conduct practical training, including equipment inspections and flight operation procedures.
- Support operational evaluations, validation testing, and continuous improvement initiatives.
Key Notes:
- Training: In-person, must attend 7-day paid training in Dallas for the selected consultants. All resources are required to attend this session. Travel and lodging expenses will be covered.
- Commute: There may be occasions where commuting between client locations is required. All related expenses will be reimbursed and paid per mile.
Job Type: Full Time